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Medical Negligence claim
Most of the time we get excellent medical treatment and advice. Unfortunately, sometimes the standard of treatment is poor or mistakes are made which can cause an injury to us. If this has happened to you or someone close to you then we can help.
WHAT IS MEDICAL NEGLIGENCE?
Medical negligence (sometimes called clinical negligence) is any error, accident or sub-standard care by medical staff that has caused you an injury or made your condition worse. There are many different types of medical negligence including incorrect treatment, surgical errors and misdiagnosis to name but a few.
HOW DO I KNOW IF I CAN CLAIM?
Just call us and we will discuss whether you can make a claim. To check whether you will be able to make a claim quickly and easily, if the answer to the 3 following questions is YES then you can make a claim!
Did your injury happen in the last three years?
Was it someone else’s fault?
Did your treatment cause you injury?
HOW MUCH COMPENSATION WILL I RECEIVE?
The amount of compensation awarded for medical negligence claims depend on a number of factors, such as the severity of the injury, loss of earnings and the impact it has had on your life. Every case is different so speak to us and we will be able to talk through your specific case.
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What type of injury through medical negligence did you have?
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Your medical negligence claim
Our team of experts guide you through the medical negligence claim process.
Medical Negligence
case studies and updates
Published on: 17/08/2026
Why Women's Symptoms Are Still Being Dismissed and What Patients Can Do
Many women say they knew something wasn't right long before they finally received a diagnosis.
They noticed persistent pain, unusual bleeding, extreme fatigue, breathlessness, digestive problems, or other worrying symptoms. Yet when they sought medical help, some found their concerns were minimised, attributed to stress, hormones, anxiety, or simply dismissed as "normal". Unfortunately, research and parliamentary reports suggest this is not an isolated experience. Women continue to face barriers to timely diagnosis across a range of conditions, from endometriosis and adenomyosis to heart disease and certain cancers.
For patients, delayed diagnosis can lead to worsening symptoms, more complex treatment, and in some cases, avoidable harm. When this happens because acceptable standards of medical care were not met, questions about medical negligence may arise.
The following is a fictional scenario inspired by experiences commonly reported by our clients
Sarah first visited her GP at 28 after experiencing severe pelvic pain and heavy periods. She was told it was likely stress and advised monitoring her symptoms.
Over the next three years, she attended multiple appointments. The pain worsened, affecting her work, sleep and relationships. Each time, she left feeling frustrated because she still didn't have answers.
Eventually, she was referred to a specialist and diagnosed with endometriosis.
Looking back, her first thought was:
"I knew something was wrong. I just wish I'd trusted my instincts sooner."
While every patient's experience is different, many women report feeling their symptoms were not taken seriously before receiving a diagnosis.
Why Are Women's Symptoms Often Dismissed?
Recent reports have highlighted concerns about gender bias within healthcare. The UK Parliament's Women and Equalities Committee found that women experiencing painful reproductive health conditions frequently have their symptoms normalised and their pain dismissed, resulting in significant delays in diagnosis and treatment.
Common concerns reported by patients include:
- Being told symptoms are "normal"
- Symptoms being attributed solely to stress or anxiety
- Repeated consultations without appropriate investigation
- Delays in referrals to specialists
- Misdiagnosis of underlying conditions
- Feeling unheard during appointments
While many healthcare professionals provide excellent care, systemic issues can sometimes contribute to delays and missed opportunities for diagnosis.
Conditions Commonly Associated with Delayed Diagnosis in Women
Although delays can occur with almost any medical condition, certain illnesses are frequently discussed in relation to women's healthcare experiences.
Endometriosis
Many women with endometriosis report years of symptoms before receiving a diagnosis. Symptoms may include severe period pain, pelvic pain, painful intercourse, fertility difficulties, and digestive symptoms.
Heart Disease
Heart attack symptoms in women can present differently from the "classic" symptoms often associated with men. This can sometimes contribute to delayed recognition and treatment.
Autoimmune Conditions
Conditions such as lupus, rheumatoid arthritis, and multiple sclerosis can initially present with vague symptoms including fatigue, pain, and cognitive difficulties, sometimes making diagnosis more challenging.
Gynaecological Conditions
Adenomyosis, ovarian cysts, polycystic ovary syndrome (PCOS), and other reproductive health conditions can be associated with prolonged periods before diagnosis.
What Can Patients Do If They Feel Their Symptoms Are Not Being Taken Seriously?
If you believe your concerns are being overlooked, there are practical steps you can take to advocate for your health.
1. Keep a Detailed Symptom Diary
Record:
- When symptoms started
- Frequency and severity
- Triggers
- Impact on daily life
- Any patterns you notice
This information can help healthcare professionals identify trends and make informed decisions about investigations or referrals.
2. Prepare for Appointments
Before attending a consultation:
- Write down your main concerns
- List key symptoms
- Note any family medical history
- Prepare questions in advance
Being organised can help ensure important information is discussed.
3. Ask Direct Questions
If investigations are not being offered, consider asking:
- What could be causing these symptoms?
- Are there any tests available?
- Should I be referred to a specialist?
- What symptoms would indicate I need further assessment?
4. Seek a Second Opinion
Patients are entitled to ask for a second opinion in appropriate circumstances. Another healthcare professional may offer a different perspective or recommend further investigations.
5. Take Persistent Symptoms Seriously
If symptoms continue or worsen despite reassurance, trust your instincts and return for further medical advice. Persistent symptoms often warrant further review.
When Could Delayed Diagnosis Be Medical Negligence?
Not every delayed diagnosis adds up to medical negligence.
Healthcare outcomes can be influenced by many factors, and diagnostic medicine is often complex. However, there may be grounds for a medical negligence claim where:
- A healthcare professional failed to investigate symptoms appropriately
- Warning signs were missed
- Referrals were unreasonably delayed
- Test results were misinterpreted or ignored
- The delay caused avoidable harm or worsened the outcome
Every case depends on its individual facts and requires expert medical evidence.
The Importance of Trusting Your Instincts
One of the most common things we hear from clients is:
"I knew something was wrong, but I felt like nobody was listening."
While self-diagnosis is never a substitute for medical expertise, patients know their own bodies better than anyone else. If something feels wrong, it is important not to ignore persistent symptoms simply because they have been dismissed once before.
Seeking further advice, requesting additional investigations where appropriate, and advocating for your own health can sometimes make a critical difference.
How We Can Help
If you or a loved one experienced a delayed diagnosis, misdiagnosis, or a failure to investigate symptoms appropriately, our specialist medical negligence team can assess whether the care received fell below an acceptable standard.
We understand that pursuing answers is not just about compensation. For many clients, it is about understanding what happened, obtaining accountability, and helping prevent the same experience from happening to others.
Speak to Our Medical Negligence Team
If you believe your symptoms were dismissed and this resulted in avoidable harm, contact our specialist medical negligence team for confidential advice about your circumstances or call us free on 0330 1000 737
Sources and Further Reading
UK Parliament Women and Equalities Committee, Women's Reproductive Health Conditions (2024).
Endometriosis UK
NHS Women's Health Strategy for England
Published on: 23/07/2026
When Doctors Don't Listen: Could It Be Medical Negligence?
"I Knew Something Was Wrong"
"I kept going back. I kept telling them the pain was getting worse. Nobody seemed to listen."
It's a phrase we hear time and time again from clients who contact us about potential medical negligence.
Many people assume medical negligence starts with a dramatic surgical error or a major mistake in hospital. Some of the most serious cases begin with something far more ordinary: a patient trying to explain that something doesn't feel right and feeling dismissed.
That feeling of not being heard can be frustrating, upsetting and isolating. But in some cases, it can also lead to delayed diagnoses, worsening conditions and avoidable harm.
The Cost of Not Being Listened To
Patients know their own bodies better than anyone.
While healthcare professionals bring medical expertise, patients often notice subtle changes, recurring symptoms or signs that something is not improving. When those concerns are repeatedly discounted without proper investigation, opportunities to identify serious conditions can be missed.
We've seen cases involving:
- Delayed cancer diagnoses after symptoms were repeatedly attributed to less serious conditions.
- Sepsis cases where concerns about deterioration were not fully explored.
- Neurological conditions that were initially dismissed despite ongoing symptoms.
- Heart conditions where warning signs were overlooked.
- Gynaecological conditions where patients reported persistent pain over extended periods without adequate investigation.
The issue is not simply whether a healthcare professional believed a patient. The key question is whether reasonable steps were taken to properly assess, investigate and respond to the concerns raised.
The Medical Negligence Question: Was Your Concern Properly Investigated?
Every medical negligence case is different.
Healthcare professionals are not expected to be perfect, and not every incorrect diagnosis amounts to negligence.
However, there may be grounds for a claim if:
- Symptoms were repeatedly reported but ignored.
- Appropriate tests or referrals were not arranged.
- Medical concerns were dismissed without reasonable investigation.
- Warning signs that would have prompted action from a reasonably competent clinician were overlooked.
- The delay in diagnosis or treatment resulted in avoidable harm.
In legal terms, it is not enough to show that a mistake happened. It must also be shown that the standard of care fell below what would reasonably be expected and that the patient suffered harm as a result.
Why Patients Often Doubt Themselves
One of the most striking aspects of these cases is that many patients spend months or even years questioning their own judgement.
They may wonder:
- "Was I overreacting?"
- "Maybe I wasn't clear enough."
- "Perhaps the symptoms weren't serious at the time."
When medical professionals repeatedly reassure someone that everything is fine, it is natural to trust that assessment. Yet many clients look back and realise their concerns were consistent all along.
Trusting healthcare professionals is important. But so is trusting yourself when something feels persistently wrong.
The Rise of Patient Advocacy in Healthcare
Modern healthcare increasingly recognises the importance of listening to patients as active participants in their own care.
Research consistently shows that effective communication between patients and healthcare providers improves outcomes, helps identify risks earlier and supports more accurate decision-making.
Patients should feel able to:
- Ask questions.
- Seek clarification.
- Request further explanation of symptoms or diagnoses.
- Return for reassessment if symptoms worsen or persist.
- Seek a second opinion where appropriate.
Being an advocate for your own health is not being difficult. It is being informed.
Warning Signs You Shouldn't Ignore
If you've sought medical help and experience any of the following, it may be worth seeking further advice:
- Symptoms that persist despite reassurances.
- Symptoms that continue to worsen over time.
- Multiple appointments for the same unresolved issue.
- Delays in receiving tests or referrals.
- A diagnosis that later turns out to be significantly different from the original assessment.
These factors alone do not prove negligence, but they may indicate that further investigation is needed.
Could You Have a Medical Negligence Claim?
If a healthcare provider failed to listen to your concerns, delayed investigating symptoms or missed opportunities to diagnose a serious condition, you may have grounds to pursue a medical negligence claim.
An experienced medical negligence solicitor can review your circumstances, obtain medical records and seek independent expert evidence to determine whether your care fell below an acceptable standard.
The Bottom Line
Many medical negligence claims don't begin with a dramatic mistake.
They begin with a patient saying, "Something isn't right."
When those concerns are overlooked, ignored or inadequately investigated, the consequences can be life changing.
If you've suffered harm after repeatedly raising concerns about your health, it may be worth exploring whether better care could have led to a different outcome.
Frequently Asked Questions
Can a doctor ignoring my symptoms amount to medical negligence?
Potentially, yes. If a healthcare professional failed to take reasonable steps to investigate symptoms and this caused avoidable harm, there may be grounds for a claim.
What evidence is needed for a medical negligence claim?
Medical records, expert medical evidence and documentation showing how the delay or missed diagnosis affected your health are often important pieces of evidence.
Is a delayed diagnosis always negligence?
No. A delayed diagnosis only becomes negligence if the care provided fell below a reasonable standard and caused avoidable injury or harm.
How long do I have to make a medical negligence claim?
In most cases, claims must be started within three years of the negligence occurring or from the date you became aware that negligence may have caused your injury.
You Know Your Body Better Than Anyone
If you've been left feeling unheard, dismissed or forced to repeatedly seek help for the same symptoms, you're not alone. While not every poor experience amounts to medical negligence, when concerns aren't properly investigated and avoidable harm follows, it's important to understand your rights.
At YES Personal Injury, our specialist Medical Negligence team has helped clients across the UK obtain answers, accountability and compensation after failures in their medical care. We understand that taking the first step can feel daunting, which is why we're here to listen to your story without obligation.
If you believe your concerns were ignored and your health suffered as a result, contact us today for a free, confidential consultation or complete our online enquiry form and let our experts help you understand whether you may have a claim.
Published on: 08/01/2018
Kidney stone left behind
Our client was awarded compensation after having an unnecessary second operation due to the negligence of the surgical team.
Mr T was a client of Yes Personal Injury who had had surgery for the removal of kidney stones which should have been a quite straightforward procedure. Regrettably a large stone was left behind so Mr T had to have a further operation which should not have been needed. Our client was awarded £4,500 in compensation.
